Frequently Asked Questions

Everything you need to know about premium big and tall menswear.

How do I determine the right size for me?

We provide a comprehensive size guide on each product page that includes specific measurements for Big (6'3" and under) and Tall (6'4" and over) fits. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What is your return policy for online orders?

We offer a 30-day return window for all unworn, unwashed items with original tags attached. Simply use our online portal to generate a return shipping label.

Do you offer international shipping?

Yes, Westport Big & Tall ships to many countries worldwide. Shipping rates and delivery timelines are calculated at checkout based on your specific location and local customs duties.

How can I track my order status?

Once your order has shipped, you will receive a confirmation email containing a tracking number. You can also view your order history and status by logging into your account on our website.

Are your clothes tailored specifically for larger frames?

Absolutely. Unlike standard retailers that simply scale up patterns, our clothing is engineered with specific proportions for big and tall builds, ensuring proper sleeve length, torso width, and neck circumference.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and interest-free installment plans via Affirm.